Latest Happenings at MIA!

Our Director of Operations, Dominic Le Croissette, with other real estate professionals at Sweet Bribery in The Heights.

What has the team at Memorial Insurance Agency in Houston been doing recently?

Last week, we sponsored a fantastic Champagne Floats event for real estate professionals at Sweet Bribery in The Heights. It was great to see such a big turnout of realtors, mortgage brokers, and other people involved in the flourishing Houston real estate market.

Our team continues to go from strength to strength! The new arrivals on our production team, Shannon Broll and Kevin Feehery, are really proving their expertise when it comes to writing home insurance, auto insurance, and flood insurance policies. It’s great to have them both on board!

And finally ….. our customer service manager, Denise Martinez, is leading by example with her awesome service to her clients – check out this lovely, heartfelt thank you letter from one of her customers.

Have a great weekend everyone!

Preparing for a Hurricane

As the weather gears up for another long hot summer, it is easy to forget that a major hurricane could be just weeks away. That’s right, folks – June 1st was the official start to “Hurricane Season”!

The National Oceanic and Atmospheric Administration (NOAA) predicts a “near-normal” Atlantic hurricane season this year. But don’t be reassured by the word “normal” – it means that we can expect 9-15 named storms, 4-8 hurricanes with wind speeds up to 110mph, and 2-4 major hurricanes in category 3 and above with wind speeds over 111mph. There is no way of telling if or where these storms will make landfall. Before they arrive – in other words, right now! – it is a very good idea to not only check that your home insurance is in order, but also to follow some basic steps to prepare. Thanks to our friends and partners at http://velocityrisk.com/ for the following excellent tips!:

  1. Create an emergency communication plan: Pre-arrange an evacuation route and destination with other members of your household, and be sure to know how to share warnings and alerts with your family members.
  2. Stock up on emergency supplies: What you’ll need: lots of water, non-perishable foods, can opener, flashlight and spare batteries, battery-powered radio, first aid kit, whistle, plastic sheeting and duct tape, can opener, cell phone with chargers and a backup battery.
  3. Check your home insurance: Make sure your home insurance policy covers damage caused by wind, hail, and named storms/hurricanes. Verify that you have low deductibles so your out-of-pocket costs in the event of a claim are low. Check that you have a Replacement Cost (not Actual Cash Value) policy. If in doubt …. speak to your friendly insurance agency in Houston, Memorial Insurance!
  4. Consider buying flood insurance: Don’t wait until the next Hurricane Harvey is bearing down on you before you get flood insurance, because even if you buy it today, there is a 30-day waiting period before coverage takes effect. So plan ahead and get yourself covered BEFORE the next hurricane is on the horizon. And remember – flood insurance is NOT included in your home insurance policy!

Investors: Insure Those Rental Homes!

Insuring Rental Properties

We partnered once again with Priority Investor Loans for another highly successful INVESTOR EVENT, in the swanky Lounge 26 @ Catalyst in downtown Houston. In this short video, Memorial Insurance's very own Justin Vance explains why landlords should always make sure their rental homes are correctly insured!

Posted by Memorial Insurance Agency, LLC on Friday, May 31, 2019
We partnered once again with Priority Investor Loans for another highly successful INVESTOR EVENT, in the swanky Lounge 26 @ Catalyst in downtown Houston. In this short video, Memorial Insurance’s very own Justin Vance explains why landlords should always make sure their rental homes are correctly insured. Contact your favorite home insurance agent in Houston, Memorial Insurance, and find out about our dwelling fire/landlord insurance products today!

What Makes Home Insurance Expensive?

Insurance carriers take hundreds of factors into consideration when calculating premiums. Here are the six things that make the biggest difference to your home insurance rate:

  1. The location of your home: Texas is prone to hurricanes, and past events have shown insurers that homes close to the coast or to large bodies of water are more likely to incur losses. Consequently, these homes are more expensive to insure against weather-related perils. Some inland areas – particularly around Dallas/Fort Worth – regularly get devastating hailstorms, which have intensified in recent years, and have subsequently caused big premium increases in those areas. There are also less obvious factors at play, meaning that some zip codes are consistently more expensive for insurance than others, which is related to past losses in an area and the complicated algorithms that insurance companies use to determine risk.
  2. The age of your home: The days of sturdy, stone-and-brick homesteads built to last hundreds of years are long gone. These days, the chance of something going wrong with your home starts to rise rapidly after about 10 years of age. Roofs become less weather-resistant and need replacing, plumbing and other internal systems are more likely to malfunction, and nearby trees grow larger and become more likely to topple onto your house. The equation is simple: older home = higher chance of a claim = more expensive insurance!
  3. The age of your roof: Today’s shingle roofs are designed to last about 15-20 years. Insurance companies know this, and will therefore charge a higher premium for older roofs, offer an Actual Cash Value policy only, or even refuse to insure your home at all. Tile or metal roofs have longer lives, but the flip side for insurance companies is that they cost more to replace if destroyed by a hurricane.
  4. Type of plumbing: Homes built before 1985 that have not been completely updated may still retain all or some of their original galvanized pipes. Statistically, these kinds of pipes are far more likely to corrode and develop leaks than modern PVC piping. If your home still has galvanized plumbing, you will have a smaller choice of insurance carriers, and premiums will be more expensive.
  5. Your “insurance score”: Whenever you get a quote, insurance carriers run an “insurance score” on one or both applicants. This is a bit like a credit check and takes lots of factors into account, but it does not affect your credit score in the same way that a loan application does. If your insurance score is low, you could be paying more for the exact same policy than someone who has a high insurance score.
  6. Prior claims: While there is some leniency towards weather claims (after all, a hurricane is not your fault!), insurance companies are wary of homeowners who have multiple claims on their record for things like water damage, theft, and – especially – liability. Any zero-paid-out claims (where the amount of the claim costs less than your deductible) can also hike your premium at renewal. So it’s best to make absolutely sure BEFORE you file a claim that it’s going to be worthwhile to do so – your agent will be able to advise you.

The golden rule is – as always – to give your agent a call! Memorial Insurance Agency’s licensed agents will be happy to provide you with a quote, help you to decide whether to file a claim, and answer any questions that you may have about insurance.

Ten Things to Look For in a Home Insurance Policy

There are many different coverage options available in a home insurance policy. Which ones do you really need, and which ones can you go without? Let Memorial Insurance guide you through the small print!

Really Need

  1. Enough Coverage: As a rule of thumb, it will cost at least $100 per square foot to rebuild your home. So, if your home is 2,000 square feet, you will need an absolute minimum of $200,000 in coverage. If your home is custom built, or uses higher-than-average-quality materials, the replacement cost will be higher.
  2. Replacement Cost: If the worst should happen, you want the insurance company to pay the full amount that it costs to rebuild your home and replace everything inside it. So the policy needs to state Replacement Cost, for the dwelling and the roof. This also applies to your Personal Property (coverage C) – otherwise you’ll get only Actual Cash Value for your belongings, which will be a lot less than the items will cost to replace.
  3. High Liability Coverage Limits: The difference in premium between $25,000 and $300,000 in liability coverage is just a handful of dollars per year, so you should go for the highest available amount to make sure you are well protected if you are found legally responsible for someone else’s medical bills or lawyer’s fees.
  4. Low Deductibles: The deductible is the amount of money you pay out of pocket before the insurance takes care of the rest. In a natural disaster-prone area such as Houston, insurance claims due to weather events are common, so it makes sense to have low deductibles. Standard in this area for good policies is a 2% deductible for wind, hail, and hurricane, and 1% for all other perils. 1%/1% is also available in many areas away from the coast.
  5. Water Coverages: These include water backup, slow seepage, and foundation coverage, and are included as standard on an HOB policy form but have to be added (“endorsed”) to other kinds of policies. They are generally inexpensive to add, but give you protection against very expensive potential losses.

Go Without

  1. “Actual Cash Value”: Some insurance carriers (including several very well known household names) depreciate your roof. In other words, you’ll receive less from the insurance company than the amount it will cost to replace your roof, and the potential payout shrinks every year as your roof ages. If your roof is 10 years old and you have an Actual Cash Value policy, you’ll receive next to nothing for your roof claim – or even nothing at all, after your deductible is taken into account. Also see above for what Actual Cash Value means for your personal property.
  2. Personal Injury Coverage: This sounds great until you realize that it does NOT mean physical injury to a person. “Personal Injury” is coverage for slander, libel, and other lawsuits that most homeowners will be very unlikely to face. In other words, with this one you’re paying extra for something you don’t need. Tricky agents love to add this to a policy because it sounds like it offers a lot of coverage.
  3. Extended Replacement Cost: If your home is insured for $200,000, and you have 25% extended replacement cost coverage, this does not mean you will receive $250,000 from the insurance if your home burns to the ground. Extended replacement cost only applies if an entire area is affected (for example by a major hurricane) and the ensuing demand drives up the cost of labor and building materials, so your home costs more to rebuild at that particular time than it normally would. Adding extended replacement cost is a devious way that agents “add coverage” without actually giving you the correct protection. If your home is going to cost $250,000 to replace, opt instead for that full amount of coverage under the “dwelling A” section of your policy.
  4. Identity Theft: This is one of a number of optional endorsements available on a home insurance policy. If you want this kind of coverage, it is best to buy a specific policy and not mix it in with the homeowners insurance. Otherwise, you might find you are having to make an identity theft claim under your home insurance which can potentially increase your premium on renewal.
  5. Wind/Hail/Hurricane Exclusion: If you live in a coastal area (Galveston, Brazoria, and some parts of Harris) and you receive a home insurance quote that looks too good to be true, then it probably is! Some companies won’t insure your home in these areas unless windstorm coverage is excluded, due to the high risk of hurricanes. So while you’ll be covered for fire, lightning, vandalism and malicious mischief, you’ll be getting zilch from your insurance if the next Category 4 takes your roof with it. Thankfully, Memorial Insurance has many options for coastal homes, including specialist companies that do include wind in high risk areas, as well as standalone windstorm policy options.

If you have any questions, give your agent at Memorial Insurance a call and we’d be happy to explain further!

6 Things to Look For in Home Insurance Mailers

Ever had something like this through the mail? Most likely you receive several of them every year in the lead-up to your home insurance renewal. They may sound tempting …. but how do you know if it’s a good quote? What should you be looking for? Let Memorial Insurance be your guide!:

  1. Coverage amounts: Do these match your current policy? They are often lower, because less coverage means a cheaper price. Your agent has several tools available to work out exactly how much your home should be insured for.
  2. Bells and Whistles: On this quote, $1,000,000 in personal liability is eye-catching, especially if your current policy offers “only” $300,000 or $500,000. But if you have an umbrella policy (which you should!), you’ll already have the high liability coverage anyway. And if you want to add higher liability to a homeowners policy, it’s only going to cost a few bucks a year. So this feature is not nearly as impressive as it sounds!
  3. Extended Replacement Cost: Some agents offer relatively low dwelling coverage amounts, but add the extended replacement cost endorsement and tell you it’s additional coverage for your home. This is not true. Extended replacement cost applies when a large area is afflicted by a catastrophe (for example a Category 4 hurricane), and the subsequent increased demand for materials and contractors pushes repair costs sky-high. This endorsement allows for extra coverage but ONLY in the event that replacement cost increases in your area as a direct result of a natural disaster. If faulty wiring causes your house to burn to the ground, you’ll get only your basic Dwelling Coverage amount from your insurance company.
  4. Deductibles: This quote headlines with the 1% deductible, but notice the cheeky 5% deductible in the middle? This part is the deductible for a named hurricane. If you keep in mind that named hurricanes are one of the leading causes of insurance claims in many states, including Texas, do you really want to be on the hook for a 5% deductible the next time a major weather event blows through? In the case of this particular policy, you’d be looking at a $30,000+ out of pocket payment before the insurance company stepped in to take care of the rest. If this is something you can afford and would be happy to pay for, then stop reading here! In Houston, a 2% hurricane deductible is standard, with 1% also available in some areas. At Memorial Insurance, we’d be happy to provide several quotes with different deductibles so you can make an informed choice and NOT get a nasty surprise after the next hurricane.
  5. Total Premium: The advertised rate on this quote is NOT the final price, it is a guess based on you having the best possible credit and zero prior claims. To get the final rate, insurance carriers run an “insurance score” taking into account the above plus many other factors. More than nine times out of ten, when you call the agent to take the quote, your premium will increase.
  6. Exclusions: Sure, this quote tells you that your contents are insured for replacement cost. But how about the roof? See my earlier blog post for details of why you do NOT want an Actual Cash Value (ACV) policy. Moreover, are water coverages (slow seepage, water backup, foundation water damage) included? Most likely not, because these increase the premium, which would make for a less impressive mailout!

Moral of the story: if you’re interested in a quote you receive in the mail, make sure you get an “apples to apples” comparison with your current policy to make sure all the coverage levels match. Better still, why not give Memorial Insurance a call – we have most of the main home insurance carriers in our agency, so we will do the shopping and comparing for you, and make 100% sure you are correctly insured!

Smart Homes!

Travelers – a household name insurance company and one of our preferred carriers – has teamed up with Amazon to offer a free Amazon Echo Dot to every homeowner who switches their insurance to Travelers’ great new Quantum 2.0 product! Not only that, but homeowners can save money on a range of Smart Home products via the Travelers Amazon store.

6 Things You Forgot to Insure!

Insuring your cat may help to keep those vet bills down, but what about the other things that people often overlook? Don’t forget to protect yourself against the following:

  1. Half of your car accident: Liability insurance will pay for damage to other people, their vehicles and property. But what about your own car? Omit comprehensive and collision coverage from your policy, and you’ll be paying the full cost of repairs by yourself.
  2. The bad decisions of others: 1 in 4 drivers is either driving around with no insurance at all, or has woefully inadequate limits. If one of these guys crashes into you, guess who could end up paying for the accident? That’s right: YOU. If injuries are involved, the bills could be astronomical. To avoid this nightmare scenario, be sure to add UM/UIM coverage to your auto policy.
  3. Your valuables: High-value items such as jewelry, art, or antiques need to be scheduled on your home insurance …. or can be put on their own policy. If you make a big purchase, don’t forget to protect it! Also, take a look at your policy every year to make sure you have enough coverage for any additions or upgrades to your home. As your home grows, so should your insurance.
  4. Flooding: No one in Houston should be without flood coverage, which is NOT included in your home insurance. If you aren’t in a designated flood zone, flood insurance offers high coverages and unlimited peace of mind for $450 a year or less.
  5. Extra liability: If you’re doing well in life, the sad fact is that you are at risk from people coming after everything you’ve got, especially if you’re at fault for a serious accident. Umbrella insurance is inexpensive and will give you up to $5 million in extra protection.
  6. Replacement cost: be sure your policy includes these two magic words, for both your home and your personal property. Some agents are sneaky and will give you Actual Cash Value coverage in order to reduce premium, and this means your insurance will pay you only a depreciated value for your home, roof, or contents. What is the actual cash value of a 10 year old roof? A lot less than it costs to replace it, for sure. And when you factor in the deductible as well, an ACV policy may give you almost no payout at all after that Category 4 hurricane hits Houston.

Any questions? Give your friendly agent at Memorial Insurance a call and we’ll be happy to help!

Less Premium, More Coverage …. GO LEAN with your insurance today!

With insurance, you get what you pay for. This is fine up to a point …. but what if the things you’re paying for include hefty marketing budgets, national TV advertising, huge numbers of offices and thousands of staff? State Farm, Nationwide, Allstate and other major national carriers spend millions of dollars each year to make you think of them when you’re in the market for insurance.

If you hate the idea of your premium being spent on annoying TV jingles, you’ll be delighted to know that there are alternatives. In Houston, there are plenty of insurance carriers who offer low premiums, high coverages, and excellent customer and claims service …. but you have never heard of them. They don’t run expensive office networks, and they certainly don’t advertise on TV. In fact, they won’t even pop up on your Facebook feed, and in some cases you would even struggle to find them on Google unless you know exactly where to look.

But don’t be put off. All insurance companies are rated for their financial stability, and the amount of cash they have in reserve to pay claims. The highest available rating for insurance carriers is with A M Best. State Farm, Nationwide, and Allstate are all examples of A M Best rated companies …. but so are City National, Occidental, and Universal. The latter three companies are lean insurers that are long-established, financially stable, and use their money to pay claims, not advertising. They sell their products only through independent agents and don’t have an office network to support. By the way, did I mention that Memorial Insurance writes business with all three of these companies? (and many more besides!).

Another point to consider is that the big names often don’t have the best coverages. You’ll want to see the magic words “replacement cost” on your policy. You also need comprehensive water coverages (for water backup, slow seepage/leakage, and foundation coverage).

So, why not send us your current declarations page from State Farm, Nationwide, or Allstate? We’ll be happy to give you an honest, no-obligation assessment of what you’ve got covered, and if you like, give you an “apples to apples” quote with our carriers for comparison. Why pay more to get less? GO LEAN with your insurance today!