13624 Memorial Dr, Houston, TX 77079Get Directions
Brenda, I thank you for your and Ken’s support and excellent service over the last 17 years. It’s always been a source of great comfort to me knowing I could always turn to you, Ken and the Agency if I ever needed to. Plus you gave me that pep talk about living in the Heights when I first asked about buying this house here which I have loved. It was truly the luck of a novice to Houston that I bought a house that never sustained serious damage through 3 hurricanes, numerous tropical storms and 3 500 year floods! I know we’ve drifted apart over the years, but all the good feelings and the confidence in your support had I ever needed it always remained and remains. Please use me as a testimonial any time!
- C.L., Houston
You are WONDERFUL. Every time I need you, you’re super responsive and take the best care of me in record time. Can you please give me your boss’s email so I can give you a rave review? Thank you SO much!
Mayra, thank you so much for helping me with all of my insurance policies in such a short time frame. I really appreciate your fast customer service, and I look forward to being a client for many years to come.
Ken: Thank you so much for your attention in this matter. I spoke with Justin earlier this morning and am happy to say he will be working on this right away. I hope you have a new customer in my father-in-law and it works out in the best for both of you. You have always done such a wonderful job with our insurance needs and I really do appreciate your hard work. Over the years I have sent you several referrals and you don’t just treat me with great care but everyone that comes to you. Due to your excellent service I will continue to recommend anyone with an insurance need to you. Thank you so much.
Mayra always provides a great service for my needs.
Hey there. I wanted to be sure you have everything you need for Mr and Mrs G. They were way too high with the agent they sent us. By the way you got rave reviews from them. She was so pleased after speaking with you. Want you to know we love hearing that, and we know you always take such good care of our clients!!! Thanks Katrina.
C.C. (Loan Processor), The Woodlands
Thanks Ken. That’s why I like doing business with you guys! You take care of your customers. The two most important people in Texas are your insurance agent and your AC guy! LOL
You ROCK! You've helped me and my family out so much and can't thank you enough!
Hello Mayra. Thanks for taking care of this for us and following thru on it to the end and letting us know. We appreciate it.
D.C., The Woodlands
Awesome! Thank you for doing that for us. I always talk about you guys and how much you do for us and your clients. (I was actually just telling my mom about it this past week). We appreciate the open communication you have with us and always letting us know when there is a change, whether it's an increase or in this case a decrease.
Thank you for your work to compare my insurance! Your honesty is greatly appreciated.
Good work. The total loss claim rep explained the loss process in detail. He answered all my questions and said the rental car will be extended for seven (7) days until July 25th. Thank you for leading this effort to drive my claim to the finish line.
A.B., Sugar Land
Thank you Brenda. That is exactly why we switched to memorial!
Justin: I just wanted to let you know that before I found Memorial Insurance on Google, I had tried Progressive and State Farm. Neither could get the job done. You got me insurance same day. Just wanted to say great job and thank you. I appreciate having a competent insurance agent to call after dealing with 2 other agencies that couldn’t deliver.
Justin, I would like to compliment your customer service. It has been fantastic working with you so far, and so much easier and better than with any of the other 10 agents I have worked with in this process, so thank you!